Frequently asked questions.

How can I order Photo Services?

You will need to create an account on HD PHOTOHUB to order photo services. If you have any questions creating an account feel free to email hello@kennytengphotography.com or call at 408-899-9473. If you have any questions about registering and ordering our services, feel free to click the button below to learn more.

Is there a travel fee added?

There is a travel fee outside 20 miles radius from Fremont, CA. Once you place the order you will be able to see the total travel fee.

What’s your cancelation policy if I need to cancel?

There is a 48-hour cancelation to notify Kenny Teng Photography to cancel photo services. If are canceling your appointment without a 24-hour time frame, there will be $150 cancellation fee.

When are the photos returned back to the client?

Photos are given the following day by the end of the business day.